All the fine print, plainly listed.

For clients who started using the services after 2022-08-08, valid from 2022-08-08
For clients who started using the services before 2022-08-08, valid from 2022-10-08

1. General Information

These T&C govern the relations between the Company and the Client. They constitute a legally binding agreement which enters into force on the date the Client accepts these T&C and remain in force for an indefinite period of time unless terminated following the provisions set forth herein.

The Client accepts that the necessary pre-contractual and contractual documents shall be communicated via electronic communication channels. The Company stores these documents on the System and they are accessible to the Client as part of their remote Account access.

2. Key Definitions

• Account – an electronic record inside the System which allows to identify the Client, execute transactions and contains information on the Transactions performed.
• E-Money – electronically stored monetary value as represented by a claim on the Company which is issued on receipt of funds for the purpose of making Transactions.
• Services – opening and operating Accounts, execution of payment transactions, issuing of Payment Instruments, issuance and redemption of E-Money, and related services.

3. Services Provided

The Company provides the following services:

• Opening and operating of Account(s)
• Execution of payment transactions
• Issuing of Payment Instruments and acquiring of payment transactions
• Issuance and redemption of E-Money
• Additional services such as currency conversion

4. Fees and Charges

The Company provides Services for the fees agreed by the Parties and published in Fees and Charges provided on the Company's Website or individually to the Client. The Client gives consent to deduct respective amounts of Fees and Charges due at any time without notice from the Balance of the Account.

5. Security

The Client is solely responsible for safely keeping Security Credentials. If at any time the Client becomes aware or suspects that Security Credentials have been lost, stolen, misappropriated, used without authorisation or otherwise compromised, the Client shall notify the Company without undue delay.

6. Termination

The Client may terminate these T&C by a 30 days prior written notice (if the Client is a Consumer) or by a 6-months prior written notice (if the Client is not a Consumer). The Company may terminate with 60 days notice (Consumer) or 30 days notice (non-Consumer).

7. Complaints and Disputes

Any complaint shall be presented in English or Lithuanian. The Company investigates complaints no later than within 15 Business Days from receipt. Where the Client is a consumer and not satisfied with the Company's answer, they have the right to submit a request to the Bank of Lithuania.

8. Governing Law

These T&C shall be governed by the laws of the Republic of Lithuania without recourse to the conflict of laws rules regardless of the venue or jurisdiction in which a dispute arises.

Please download the full document for the complete terms and conditions.